Mapping Mental Models with Treejack
Determining the best labels and information architecture for a website are both fundamental tasks that need to be established early in the design (or redesign) process. Unfortunately, these two areas...
View ArticleThe Gospel According to Krug
Old Habits Die Hard One of the most insightful panels at South by South West was a presentation by design guru Steve Krug. Specifically, Krug touched on the importance of performing usability tests...
View ArticleThe Remote Possibilities Are Endless: Part One
In preparation for upcoming remote usability tests, Design For Use has researched and evaluated the perks and drawbacks of remote testing versus traditional lab testing.
View ArticleThe Remote Possibilities Are Endless: Part Two
After research into moderated and automated remote testing, Design For Use is ready to move forward with remote synchronous evaluations. We'd love to hear about your experiences and best practices with...
View ArticleIncentives: Ensuring the Kindness of Strangers
A lot of things can go wrong during a usability test. You might forget to bring that Ethernet cable, lose your Internet connection, or even leave behind the testing protocol and be forced to fly blind....
View ArticleThe Doctor Is In: Best Practices for User Testing Medical Professionals
Even on its best day, user testing can present a whole host of obstacles and hurdles. Moderators and observers have to be prepared for anything—from a faulty Internet connection to a participant who...
View ArticleOff the Beaten Path: The Compassionate Moderator
We’ve heard – and experienced – a lot of discussion about the technology hurdles of remote testing: picking the best testing tool, getting participants to download screensharing tools, dealing with...
View ArticleUXclamations: Volume 1
Armed with only their charm and six years of combined experience, Valle Hansen and Christine Holcombe undertook the unthinkable in the summer of 2013: 8 back-to-back usability tests in 14 weeks. Ninety...
View ArticleSurrogate User Testing: Validating Someone Else’s Design
Being a user experience design and research shop means that sometimes we do one without the other. Sometimes we’re just designing; sometimes we’re just researching. Why, you may wonder, do we do this?...
View Article
